Chiara Longoni

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I am a social scientist and I conduct interdisciplinary work on the psychology of artificial intelligence theoretically grounded in social psychology and decision science that also draws from marketing, economics, philosophy, ethics, and computer science. I completed a Ph.D. in marketing at New York University’s Stern School of Business. I also hold a M.S. (summa cum laude) from Bocconi University, a M.A. (Honors) in Psychology from New York University, and a M. Phil. in Marketing from New York University’s Stern School of Business. Before joining academia, I worked in strategic consulting and brand management.

Associate Professor
Research interests

My primary area of research falls under the realm of investigating consumer psychological responses to applications of artificial intelligence across domains spanning healthcare, recommendation systems, automated content generation, and government service provision. A secondary area of research broadly relates to consumer and societal well-being. My work in this area looks at the determinants of positive behavior change and the drivers of sustainability and climate action.

Working papers
Longoni, Chiara; Tully, Stephanie; Shariff, Azim
Plagiarizing AI-generated content is seen as less unethical and more permissible
Tully, Stephanie; Longoni, Chiara; Appel, Gil
Knowledge of artificial intelligence predicts lower AI receptivity
Selected Publications
Longoni, Chiara.; Cian, Luca; Kyung, Ellie J.

Algorithmic Transference: People overgeneralize failures of artificial intelligence in the government

Journal of Marketing Research
Longoni, Chiara; Fradkin, Andrey; Cian, Luca; Pennycook, Gordon

News from generative artificial intelligence is believed less

ACM Conference on Fairness, Accountability, and Transparency (FAccT ’22)
van Bavel, J. J. et al.

National identity predicts public health support during a global pandemic: Results from 67 countries

Nature Communications
Longoni, Chiara, Bonezzi, Andrea; Morewedge, Carey K.

Resistance to medical artificial intelligence is an attribute in a compensatory decision process: Response to Pezzo and Becksted

Judgment and Decision Making